Communication with your guests

Automate the communication toward your guests and send them the right message at the right time; before, during and after their stay. This way, you save time and improve the guest experience.

Better guest experience
Use convenient email templates
Guest communication

Better guest experience with the Emailing tool

The Emailing tool is a free add-on where you pay a small fee per sent email. It offers an efficient way of contacting your guests. You can also easily schedule, bulk send or automate messages.

  • Before their stay: inform your guests about parking facilities, places of interest in the area, upgrade options, etc.
  • ‍During their stay: communicate the opening times of the bar and breakfast room, the lunch of the day, nearby restaurants and places of interest.  
  • ‍After their stay: ask for a review, e-mail the invoice, keep them informed about new arrangements and special promotions.  
Better guest experience
email templates

Use convenient email templates

Use default email templates to easily communicate with your guests. You can customise these to match your corporate identity, look & feel.

  • Send automatic confirmation emails of bookings, with invoices if you wish.  ‍
  • Add personalised info to the email, like directions to reach you and parking facilities.  
  • Create completely new custom templates.

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