Automate the guest journey

With automated email communication in Bookingplanner, your guests receive the right information at every stage of the guest journey. Create different messages depending on the type of accommodation and easily personalise them with your logo and colours so that they match your brand seamlessly. Next, you can simply schedule them to be sent at the right time, even through multiple booking sites.

Effortlessly guide your clients through the guest journey:

  • Booking confirmation with your contact details
  • Pre-arrival: front desk opening hours, parking info, check-in instructions …
  • Post-arrival: floor plan, book extras, breakfast, bar & restaurant info ...
  • Pre-departure: safe journey, check-out instructions, payment info …
  • Post-departure: review request, loyalty points, discount for next stay …
Automated guest communication throughout the guest journey
Automated guest communication throughout the guest journey

Save time with automated guest messaging

Stop losing time on email communication. Set up your perfectly-timed messages once and Bookingplanner takes care of the rest! This way, you can focus on other important tasks.

The benefits of automated email communication in a nutshell:

  • Save lots of time
  • Build closer relationships with guests
  • Improve the guest experience
  • Maximise your revenue through upselling
  • Increase guest loyalty
Save time with automated emails in Bookingplanner
Save time with automated emails in Bookingplanner

Ready to automate the communication with your guests?

If you’re already using Bookingplanner, you can activate this new feature in the product itself or request a 90-day free trial. Are you new to Bookingplanner All-in-one? Simply request your 14-day free trial by filling out the form below.